Travel operations support helps travel businesses manage day-to-day operational tasks including bookings, ticketing, customer queries, amendments, reissues, and back-office administration.
When Travel Businesses Need Outsourcing Support
Booking volumes increase during peak travel periods
Customers require support outside standard office hours
Itineraries become more complex and time-sensitive
Additional operational support is needed to maintain service levels
24/7 Travel Outsourcing Services
Booking & Customer Support
24/7 travel booking support, assistance, reservations, quotes, & after-sales service to keep clients supported at each stage.
Reissues & Amendments
Expert ticketing support, including reissues, cancellations, fare changes, amendments, and GDS assistance for travel businesses.
Out-of-Hours Travel Support
Reliable 24/7 travel support across time zones with emergency assistance, overflow handling & worldwide after-hours coverage.
Back-Office Travel Support
Efficient back-office travel support including reporting, supplier coordination, payment processing, and reconciliation operations.
Supporting Your Travel Operations
Technomine Travel Solutions works as an extension of your team, providing scalable travel operations
support tailored to your business requirements.
We align with your systems, workflows, and service standards to ensure your customer receive the
same level of professional support they expect from your business.
From day-to-day booking management to out-of-hours travel support, our teams help travel
businesses maintain operational continuity and customer service standards across every interaction.
How We Work With You
A simple, flexible approach designed to support your travel operations:
We integrate with your team
Aligning with your systems, workflows, and customer service support standards.
We manage operational tasks
Handling bookings, ticketing, customer queries, GDS support, and operational workflows.
We scale with your business
Providing flexible travel support services when additional capacity is needed.
Reliable Travel Agency Support Services
With the right travel operations support in place. Your business can:
- Maintain service quality during peak periods.
- Stay responsive across time zones.
- Improve turnaround times for bookings and customer queries.
- Support operational efficiency across your travel business.
- Reduce pressure on internal teams.
- Focus more on customer relationships and business growth.
Trusted Travel Support for Modern Travel Businesses
Technomine Travel Solutions provides dependable, scalable travel operations support for international travel businesses, helping you deliver a consistent customer experience wherever your customers are.
24/7 Travel Support Coverage
Reliable operational support that helps your business stay responsive across time zones, peak periods, and out-of-hours travel requirements.
Experienced Travel Operations Specialists
Travel-trained professionals who understand booking workflows, customer expectations, and day-to-day operational demands.
Galileo & Amadeus Expertise
Practical experience managing bookings, ticketing, amendments, and travel support within major GDS environments.
Flexible Support for Growing Travel Businesses
Scalable support that adapts to changing booking volumes, seasonal demand, and evolving operational needs.
Your Travel Operations Support Partner — 24/7
Whether you require out-of-hours travel support, booking & ticketing assistance, GDS and backoffice support Technomine Travel Solutions helps your business stay consistent, responsive, & operationally efficient.
What They’re Saying
ETG
Took the time to understand our needs and thoughtfully suggest improvements during the setup, Technomine have helped us add an element to our operational delivery that we didn’t have before, saved us substantial costs and added to our esprit de corps!
Blue Bay Travel
Technomine have been servicing our out of hours emergency telephone number and supporting with the administration of our bookings for almost a year. We would highly recommend their services; the team are friendly and professional and have been a great support and extension of our aftersales team.
TTNG - ESHORES
Thank you to all the team at Technomine Travel Solutions. The service you provide is always professional, and the team go over and above for any customer in need of assistance. Your backup for our out-of-hours means we can relax knowing that an emergency in resort will be taken care of.
Holidaywithus Group
I have worked with Technomine Travel Solutions and can give them the highest recommendation. I worked with dedicated Admin Assistant named Kinjal who was amazing, and the plus point was she only worked for us and became an essential part of our team. Her accuracy, attention to detail, accountancy and professionalism was 1st class. If you require support as a business to help you short term or long term, I would 100% endorse TTS as Chris Oakes and his team are top quality and have helped myself and my team immensely over the past 18 months.
What They’re Saying
Wild Frontiers Adventure Travel, London (B Corp Certified)
We have been thoroughly impressed with the service from Technomine. From the outset, they made onboarding effortless, ensuring new staff were integrated quickly and effectively. The staff working with us have been unfailingly professional, reliable, and quick to grasp our processes. The additional support they provide is a seamless extension of our operations, ensuring delivery without disruption. Technomine has quickly become an integral part of our team.
AITO Member - Sean Hughes
Head of Sales
ITT – The Institute of Travel & Tourism Member – MagicBreaks
We’ve been working with Technomine Travel Solutions and they’ve become an invaluable part of our operations. From day one, their team impressed us with their professionalism, responsiveness, and commitment to deliver excellence. They manage a wide range of back-office tasks for us, consistently delivering accurate, timely results that allow our internal team to stay focused on customer experience. Technomine operates with a strong sense of ownership and attention to detail, proactively resolving issues and adapting quickly to new challenges. Their seamless communication and collaborative mindset make them feel like a true extension of our core team, rather than an external partner. We truly value the relationship we’ve built with them. We highly recommend Technomine to any business looking for reliable, efficient, and high-quality outsourced support.
Anna Gilmour
Chief Operating Officer MagicBreaks
Holiday Architects (AITO – The Specialist Travel Association Member)
We first started working with Technomine Travel Solutions back in 2021 to help us manage things after the COVID pandemic. We were under-staffed and had many clients that needed assistance rescheduling their trips, so we needed that extra operational resource ASAP. Honestly, we thought it would just be a temporary fix, but Jenny quickly changed our minds! She’s been fantastic to work with; reliable, friendly, and always on top of things. What started as a short-term solution has turned into a long-term partnership, and we couldn’t be happier with the decision.
Ronnie Thorley
Head of Client Experience & Delivery
C&M Recruitment
We have worked with Technomine Travel Solutions parent company for over 7 years, where we outsource various parts of our back-office operations. We see the team as an integral part of our operation now and all are extremely professional, knowledgeable, and always eager to assist and ensure that the best solution and service is delivered. They understand our business ethos and company values and are always looking at ways to improve everything they do. They are a trusted and valued partner to us all at C&M and I would have no hesitation in recommending them. We have also worked with Sales Director Chris Oakes over the past 15 years and with his experience and industry knowledge coupled with the skills and resources of TTS we would highly recommend to any future or prospective partners.
Barbara Kolosinska
Director - C&M Recruitment
Holidaywithus Group
I have worked with Technomine Travel Solutions and can give them the highest recommendation. I worked with dedicated Admin Assistant named Kinjal who was amazing, and the plus point was she only worked for us and became an essential part of our team. Her accuracy, attention to detail, accountancy and professionalism was 1st class. If you require support as a business to help you short term or long term, I would 100% endorse TTS as Chris Oakes and his team are top quality and have helped myself and my team immensely over the past 18 months.
Christina Fitzpatrick
Managing Director
TTNG – ESHORES
Thank you to all the team at Technomine Travel Solutions. The service you provide is always professional, and the team go over and above for any customer in need of assistance. Your backup for our out-of-hours means we can relax knowing that an emergency in resort will be taken care of.
Nadine Brown
Company Director ESHORES
Blue Bay Travel
Technomine have been servicing our out of hours emergency telephone number and supporting with the administration of our bookings for almost a year.\r\nWe would highly recommend their services; the team are friendly and professional and have been a great support and extension of our aftersales team.
Clare Wilson
Head of Operations - Blue Bay Travel
Frequently Asked Questions
Technomine Travel Solutions provides 24/7 out-of-hours travel support for travel businesses operating across different markets and time zones.
Our travel specialists are experienced in Galileo and Amadeus GDS support services, helping travel businesses manage bookings, ticketing, amendments, and operational workflows efficiently.
Yes, we support travel agents, tour operators, corporate travel businesses, and travel management teams with scalable operational support services.
Yes, our flexible travel operations support model allows businesses to scale operational support during peak booking periods, seasonal demand, or periods of increased customer activity.
Yes, while we work extensively with global travel businesses, our travel operations support services can also support international travel companies operating across multiple regions and time zones.
Yes, our travel operations team assists with booking amendments, cancellations, ticket reissues, refunds, and itinerary changes across supported GDS platforms.
Yes, we assist with booking amendments, schedule changes, cancellations, reissues, and related customer support requirements to help maintain smooth travel operations.
Yes, our flexible support model is designed to help both established and growing travel businesses access operational support based on their specific requirements and business volume.
Implementation timelines depend on your operational requirements and systems, but our team works closely with you to onboard efficiently and ensure a smooth transition into support operations.