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Travel industry trends in 2023

According to a report published by Global Business Travel Association (GBTA) and Carlson Wagonlit Travel (CWT), global travel prices will continue to rise significantly in 2022 and 2023. The cost of meetings and events is expected to climb, while airfares and hotel rates are also being pushed up. This is because of soaring fuel prices, staff shortages and inflationary pressures on raw material costs.

travel industry forecast 2023

The shrinking workforce is the most urgent problem faced by the UK economy. There are around 1.3 million job vacancies in the UK. Labour shortages across the travel industry, rising raw material prices and greater awareness for responsible travel are all impacting services. In this challenging environment, travel companies are looking for ways to stabilize the staff shortage to generate revenues, such as cutting production or services and raising prices to continue operating.

Moreover, travel companies may consider outsourced staffing solutions to overcome staffing shortages in the UK economy. This month, our team at Technomine Travel Solutions will discuss some travel industry trends to expect in 2023. Moreover, the blog will also discuss the significance of outsourced staffing solutions in recovering the staff shortage in the UK economy.

customers are more spending on travel

Customers are spending more on travel

According to the 2022 Travel Trends Report, holidaymakers are ready to take the Greatest of All Trips (GOAT). 68% of the customers have prepared to ‘go big on their next trip. From the business point of view, workcation is trending. According to Gartner, more than 50% of business travellers will prefer remote work by 2023. The report also predicts that tourists are willing to spend more on travel and are planning to stay for a longer period at their respective destinations longer in 2022. 1 in 4 customers working as a remote team took a 10-day or longer trip in 2021.

Customer experience is more important than ever

Flight delays and cancellations are mounting. Recently, British Airways has decided to cut 10,000 flights from its schedule to and from Heathrow this winter to prevent disruption. This has created many headaches for consumers. Therefore, customers are now very careful about their bookings. Despite the inflation, 63% of customers are willing to pay more for better customer service.

With increased staff shortage issues, it might be challenging for businesses to streamline their activities. Some companies are looking at setting up shop; Technomine Travel Solutions allows them to continue and support their existing team. We supply staff at the admin level with a flexible rolling contract, no recruitment fees and an affordable price.

green flag for sustainable tourism in 2023

Sustainable travel is in!

Eco travel or sustainable tourism was a big trend in 2022 and will likely carry over in 2023. Sustainable tourism considers travel's current and future economic, social and environmental impact. Research suggests that 80% of customers want to stay in sustainable accommodations in 2023.

marketers must create better experience

Marketers must create better experiences

According to Invoca, 63% of customers have complained that they are put on hold whenever they call for bookings. We found that 61% of customers have hung up after being placed on hold for a long time. There are many reasons customers might not connect with travel professionals - fortunately, that is not the case with Technomine Travel Solutions.

We have a team of approximately 50 permanent staff members and floating staff to fill in for holidays and our shared services. We work round-the-clock to ensure your customers have not stuck anywhere during any time of the day. Besides this, we have a qualified team of travel professionals that can help your customers complete the pending tasks by working out-of-hours.

Contact us today if you are interested in knowing more about Technomine Travel Solutions and our services.

Creating the future now!

2023 is all about a new beginning. Customers look forward to better customer service. While this is positive news, we understand that it can be challenging for travel professionals to meet the burgeoning needs of eager travellers. At Technomine Travel Solutions, we are prepared to support travel operators with 24*7 support and consultation over recruiting qualified staff. Some of our services include cost-effective solutions, out-of-hours working and improved staffing solutions.

Not only this, we help our customers streamline their business processes on a short-term or long-term basis by supplying bespoke staff that only work for them to carry out the unsung hero tasks of admin, finance, IT and OOH, among others. Learn more about our services here.

Reach out to us at chris@technominetravelsolutions.co.uk if you want to learn more about how you can use our support services to grow your travel business.

Published Date:    05/12/2022
Category:  Travel Trends  
Author:  Admin

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Technomine Travel Solutions are here to help and grow your business in these unprecedented times. We can support your business continuity, improve efficiency, reduce overheads and make your business more agile for the challenges ahead.

 
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About us

Technomine Travel Solutions are here to help and grow your business in these unprecedented times. We can support your business continuity, improve efficiency, reduce overheads and make your business more agile for the challenges ahead.

 
Facebook Instagram Linkedin Twitter
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